Compassion. Comfort. Care You Can Trust.
We provide compassionate home care that prioritizes dignity, safety, and comfort. Whether you’re looking for care for a loved one or seeking a fulfilling caregiving career, we’re here to support you.
A Simple Path to Compassionate Care
Step 1: Call or Book a Consultation
Contact us to learn about our services and discuss your care needs. You can book a free consultation online or call us directly.
Step 2: Free In-Home Assessment
If you’re ready to proceed, schedule a free in-home assessment where our administrator will visit you to evaluate care needs and ensure the best plan for your loved one. If you’ve already made up your mind, you can skip the consultation and schedule the assessment now!
Step 3: Care Plan & Service Start
Once you’re ready to proceed, we’ll create a customized care plan, match you with the right caregiver, and start care immediately!
Our Home Care Services
We provide compassionate and customized home care services to meet the needs of your loved ones. Whether you need part-time assistance or full-time care, our caregivers are here to help.
Daily Routine Assistance
Our caregivers help with morning and evening routines, including wake-up support, bathing, grooming, and meal preparation. We also assist with dressing and ensure a safe, comfortable environment.
Short-Term & Relief Care
For family caregivers needing a break or clients recovering from surgery, this package includes temporary personal care, meal assistance, mobility support, and rehabilitation help.
24-Hour Home Care
For those needing continuous care, our live-in and shift-based caregivers provide personal assistance, medication reminders, mobility support, and companionship to ensure safety day and night.
Specialized Care
Trained caregivers provide customized support for individuals with Alzheimer’s, Parkinson’s, or mobility challenges, focusing on safety, cognitive stimulation, and daily living assistance.
Hourly Care Package
Designed for flexibility, this package provides care for a few hours a day or week, assisting with personal care, housekeeping, transportation, and companionship while supporting independence.
Personalized Care Plan
We create customized care plans based on individual needs, offering flexible scheduling, personal care, companionship, and emotional support to ensure safety and well-being.
Who We Are and What We Stand For
At Cattleya Haven Homecare, we believe that home care is more than just assistance—it’s about trust, connection, and uplifting every individual. Our mission, values, and commitment to excellence define who we are and how we serve.
Our Core Values: HAVEN C
Honesty, Trust, and Open Communication
We build relationships on integrity, transparency, and reliability, ensuring caregivers and clients feel secure and heard.
A Secure and Supportive Environment
We create an atmosphere where both clients and caregivers feel comfortable, protected, and empowered to thrive.
Valuing Relationships through Compassion and Respect
We provide care with kindness, embracing diversity, and forming genuine connections that make clients feel supported.
Excellence in Every Interaction
We strive to exceed expectations with professional, compassionate care that enhances the quality of life for those we serve.
Nurturing Independence with Dignity
We empower clients to maintain their independence, honoring their choices and helping them live with purpose and self-respect.
Compassionate and Reliable Care
We are committed to delivering dependable, high-quality care that families can trust while ensuring caregivers feel valued and supported.
Our Mission
At Cattleya Haven Homecare, we believe that care is more than just assistance—it’s about trust, connection, and making every person feel truly valued. We are dedicated to providing compassionate, reliable, and culturally respectful care, ensuring our clients feel safe, comfortable, and supported in their own homes. At the same time, we uplift and empower our caregivers, recognizing that their well-being is just as important. Our mission is simple: to bring comfort, dignity, and peace of mind to every home we serve, one meaningful relationship at a time.
Our Vision
Over the next 10 years, Cattleya Haven Homecare envisions becoming a symbol of trust and excellence in home care across the United States. We strive to create a future where compassionate, personalized care is the standard—where clients feel secure and valued, and caregivers find fulfillment in their work. By continuously improving our services, embracing diversity, and fostering meaningful connections, we aim to redefine home care as more than just assistance—it’s about enhancing lives with dignity, respect, and unwavering support.
Our Purpose
At Cattleya Haven Homecare, we exist to redefine home care by creating a world where every individual—regardless of age, background, or ability—can live with dignity, security, and a true sense of belonging. We believe that care is more than just assistance; it is about fostering trust, building meaningful relationships, and uplifting lives. Our purpose is to ensure that both clients and caregivers feel valued, supported, and empowered, making home care not just a service, but a life-enhancing experience.
At Cattleya Haven Homecare, we are more than just caregivers—we are companions, supporters, and advocates for your well-being. Every service we provide is rooted in our core values, ensuring that you or your loved one receives the highest level of care, respect, and dignity. When you choose us, you’re choosing Compassion. Comfort. Care You Can Trust.
Frequently Asked Questions
Have questions about our home care services? Here are some of the most common questions we receive.
What services does Cattleya Haven Homecare provide?
We offer non-medical home care services designed to help seniors and individuals with disabilities live comfortably at home. Our services include:
- Daily routine assistance (bathing, dressing, grooming)
- 24-hour home care
- Hourly care
- Respite and post-surgery recovery care
- Alzheimer’s, Parkinson’s & mobility support
- Personalized care plans
Do you provide medical care or nursing services?
No, we are a non-medical home care agency. While our caregivers assist with daily living activities, we do not provide medical services such as wound care, medication administration, or physical therapy. If you require medical care, we can coordinate with your healthcare provider to ensure your needs are met.
How do I know what type of care my loved one needs?
We offer a free in-home assessment where our care coordinator evaluates your loved one’s needs and recommends a personalized care plan. You can also book a consultation to discuss options and ask any questions.
Do you accept Medicaid, insurance, or third-party checks?
At this time, we do not accept Medicaid, insurance, or third-party checks. However, some private insurance policies may cover home care services. We recommend checking with your insurance provider or bank to see if your policy includes coverage for non-medical home care.
How can I pay for home care services?
Clients can pay using:
✔ Personal checks
✔ Credit/debit cards
✔ Bank transfers
If you have long-term care insurance, you may be able to get reimbursed after paying us directly. We suggest contacting your insurance provider for details.
Do you offer payment plans or financial assistance?
Currently, we do not offer payment plans or financial assistance. However, we strive to provide affordable care options and can help you determine a schedule that fits your budget.
Can I choose my caregiver?
We carefully match clients with caregivers based on their personality, preferences, and care needs. If a client has specific caregiver preferences, we do our best to accommodate requests.
What happens if I’m not satisfied with my caregiver?
Your satisfaction is our priority! If you feel a caregiver isn’t the right fit, we will reassign another caregiver who better suits your needs.
Can I change my schedule or cancel services?
Yes! We offer flexible scheduling. If you need to adjust or cancel services, we kindly ask for at least 24-48 hours’ notice.
How do I start home care services?
✔ Step 1: Book a free consultation to discuss your needs.
✔ Step 2: Schedule an in-home assessment where we evaluate your care needs.
✔ Step 3: Choose your preferred schedule and services, and we’ll match you with a caregiver!
Ready to get started? Click here to book a free consultation.
Get in Touch With Us
Have a question? Need assistance? Contact us, and our team will get back to you as soon as possible.